tb888's Privacy Policy
Learn how we collect, use, and protect your personal information — with complete transparency.
Introduction & Applicability
tb888 ("we", "our") operates a safe and reliable online gaming platform for players in Bangladesh. This privacy policy explains what information we collect when you use tb888's website (tb888.mom), how we use that information, and how we keep it secure.
By using tb888's services, you are considered to have accepted the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.
This policy applies only to individuals aged 21 or older. We do not knowingly collect information from any underage person.
What information do we collect?
tb888 collects only the information necessary to provide our services. This information comes from two main sources:
2.1 Information You Provide Directly
- Identity information: Full name, date of birth, and national ID number (required for age verification).
- Contact information: Email address and mobile number — for account verification and communication.
- Financial information: Details related to your payment method (bKash, Nagad, Rocket, Upay) — to process transactions.
- Support conversations: Records of conversations when you contact us via live chat or email.
2.2 Information Collected Automatically
- Device & technical information: IP address, browser type, operating system, and device identifier.
- Usage information: Which pages you visited, how much time you spent, which games you played, and which bets you placed.
- Cookies & similar technologies: Cookies are used to improve your browsing experience and maintain login sessions.
- Location information: General geographic location (at the country and city level) — to comply with applicable regulations.
How is your information used?
tb888 uses your information for specific and legitimate purposes. We never sell your information.
Your identity information is used to create, verify, and keep your account secure.
Financial information is used to complete your deposits and withdrawals accurately and promptly.
Your conversation and account information is used to resolve issues and provide assistance.
Analytics data is used to further improve platform performance and user experience.
Information is analyzed to prevent account hacking, fraud, and money laundering.
Contact information is used to inform you about bonuses, promotions, and important updates.
Sharing Information with Third Parties
tb888 never sells or rents your personal information. However, information may be shared with trusted parties in specific circumstances:
4.1 Service Provider Partners
- Payment processors: Payment service providers such as bKash, Nagad, Rocket, and Upay receive the information necessary to complete your transactions.
- Game providers: Game developers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe receive minimal information to manage gaming sessions.
- Analytics services: Anonymous data may be shared with technical and statistical analysis firms to improve service quality.
4.2 Legal Obligations
tb888 may be required to disclose necessary information to fulfill court orders, lawful requests from government authorities, or applicable legal requirements. In such cases, we provide only the minimum information needed.
How is your information kept secure?
tb888 has implemented industry-standard technical and organizational measures to protect your information.
- SSL Encryption: All data transmission between your browser and our servers is encrypted using TLS/SSL technology.
- Data-at-rest encryption: Sensitive information stored on servers — especially passwords and financial data — is kept in encrypted form.
- Access control: Only authorized staff can view your information, and every access is logged.
- Continuous monitoring: Our systems are under round-the-clock surveillance — unusual activity is detected automatically.
- Security audits: Our security measures are verified through regular third-party security audits.
- Two-step verification: A two-step verification option is available for additional account security.
Cookies & Tracking Technologies
tb888 uses cookies to improve your user experience and ensure services function correctly. Cookies are small text files stored in your browser.
6.1 Types of Cookies We Use
- Essential cookies: Essential for maintaining login sessions and ensuring security. Without these, the platform does not function properly.
- Analytics cookies: Collect anonymous data to understand which pages are used most and where issues arise.
- Preference cookies: Used to remember your language preference, display settings, and other personalized choices.
6.2 Cookie Controls
You can reject or delete cookies through your browser settings. Keep in mind that disabling essential cookies may disrupt some key tb888 features — such as login sessions and the secure payment process.
Your Rights & Controls
tb888 takes your data protection rights seriously. You have the following rights:
You may request at any time to know what information we hold about you and receive a copy of that information.
If any of your information is incorrect or outdated, you may request a correction. We will fix it as soon as possible.
When you close your account, you may request that unnecessary information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
In certain circumstances — particularly for marketing purposes — you may object to the use of your information.
How long is information retained?
tb888 retains your information only for as long as it is needed:
- Active account data: Retained for as long as your account is active and for a limited period after closure.
- Transaction records: Retained for a specified period to meet financial regulations and legal requirements.
- Support conversations: Kept for a set period for service quality improvement and dispute resolution.
- Analytics data: Once anonymized, this data may effectively be used for service improvement indefinitely.
Protection of Minors
tb888's services are for individuals aged 21 or older only. We do not knowingly collect information from any underage person.
Age is verified at the time of registration. If we become aware that a person under the age of 21 is using tb888, that account will be closed immediately and all collected information will be deleted.
If you believe a minor is using tb888, please notify us at [email protected].
Changes to the Privacy Policy
tb888 may update this privacy policy as needed. If changes are made, we will take the following steps:
- The "Last updated" date at the top of the page will be changed.
- Registered users will be notified by email of any significant changes.
- Continued use of the service after changes are made will be considered acceptance of the new policy.
We advise you to review this page from time to time so that you stay informed about the latest policy.
Have questions or concerns?
Contact us for any questions about this privacy policy or your personal information. tb888's data protection team is always here for you.